Asked before hiring

Straight answers.
No small print.

Prices, revisions, payment, ownership, and cancellation — the questions that decide whether a project goes well, answered before you book anything.

Still open? Read the payment process or book a call — the first conversation is free and carries no obligation.

Book a free 30-minute discovery call See packages and prices

Cost and scope

What does a project cost?: Published packages run from $950 for a single integration to $4,000 for a custom build, with care plans from $150 per month. Each page states the caps, the exclusions, and the add-on prices, so the number on the page is the number in the SOW.
Are those prices fixed or just estimates?: Fixed against the published scope. The SOW restates the price and caps; it only moves if you approve a change order or an add-on before the work starts.
How many revisions do I get?: One to two rounds per phase depending on the package, listed on each plan. A round means one consolidated set of changes, not an open thread. Extra rounds are $250.
What happens if the scope changes mid-project?: You get a numbered change order with the price and the schedule effect. Nothing starts until you approve it in writing. Corrections that make the work match the SOW are free.
Do you take small jobs?: The smallest packages are a five-page site and a single integration. Below that, the paperwork costs more than the work, so it is usually better to save up or combine items.
What is not included?: Copywriting, photography, logo design, hosting, domains, third-party licences and fees, and — for shops — the merchant account and its fees. Each plan lists its own exclusions in full.

Payment

How do payments work?: A numbered invoice per milestone, payable by ACH bank transfer or card. Card is offered with no surcharge. You quote the invoice number as the reference and get a numbered receipt when the money clears.
Can I pay by card?: Yes, where the invoice states card is accepted. The processing fee is absorbed, so the invoice amount is the amount due and nothing is added at the payment page.
Why is there no checkout on this site?: A checkout sells a product; this is a contract for work. The invoice carries the exact milestone, the deliverable IDs, and the reference, which a checkout button cannot. No card details ever touch this site.
What is the payment schedule?: 50% to book and 50% on acceptance; three-stage 40/40/20 on work of $3,000 or more; care plans prepaid monthly. The schedule is written into the SOW before anything starts.
Do you take a deposit before the SOW?: No. The SOW is signed first, then the deposit invoice is issued. A deposit is non-refundable once work has commenced, which is why the cancellation stages are published in advance.

Working together

Is this a company or one person?: One person: Jon-Andrew Martin, an individual operating as a sole proprietor in McAlester, Oklahoma. No agency, no subcontractors, no account manager. Invoices are issued in that name.
How long does a project take?: Published ranges run from one week for a single integration to eight weeks for a custom build, counted from deposit and content. Client delay moves the date; it does not create a new one.
What do you need from me?: Final copy and images, access, one decision-maker, and answers inside the review windows. Each plan lists its own prerequisites. Content is the single biggest cause of delay.
How do we communicate?: Email and scheduled calls, during business hours, with replies inside one business day. Every request and delivery gets a number so it can be found again.
What if I need to cancel?: Written notice; earned milestones stay payable and a staged cancellation fee applies — 10% before kickoff rising to 100% after delivery. Full detail is in the refund policy.

After launch

Do I own the site and the code?: Yes, on final payment, for the deliverables written into the SOW. Reusable tooling stays licensed to Jon-Andrew, and third-party components stay under their own licences.
Who owns the shop's payment account?: You do. A merchant account is approved in your name and pays its own fees. Jon-Andrew configures the integration and never resells a gateway.
What happens after launch?: Thirty days of bug fixes are included, and one to two weeks on integration work. After that, new work is a change order, or a monthly care plan if you want upkeep on a schedule.
What if I don't want a care plan?: That is fine. Without one you take on updates and patches, and later work is quoted per job at the add-on rates.

Not a fit for a package?

Personal projects, unusual integrations, or something that does not map to a plan are quoted separately after a conversation. Send the outline by email and you will get a straight yes, no, or a different suggestion.

Book a free 30-minute discovery call Business details

A moment, please.

Straight answers.
No small print.

Prices, revisions, payment, ownership, and cancellation — the questions that decide whether a project goes well, answered before you book anything.

Still open? Read the payment process or book a call — the first conversation is free and carries no obligation.

Cost and scope

What does a project cost?: Published packages run from $950 for a single integration to $4,000 for a custom build, with care plans from $150 per month. Each page states the caps, the exclusions, and the add-on prices, so the number on the page is the number in the SOW.
Are those prices fixed or just estimates?: Fixed against the published scope. The SOW restates the price and caps; it only moves if you approve a change order or an add-on before the work starts.
How many revisions do I get?: One to two rounds per phase depending on the package, listed on each plan. A round means one consolidated set of changes, not an open thread. Extra rounds are $250.
What happens if the scope changes mid-project?: You get a numbered change order with the price and the schedule effect. Nothing starts until you approve it in writing. Corrections that make the work match the SOW are free.
Do you take small jobs?: The smallest packages are a five-page site and a single integration. Below that, the paperwork costs more than the work, so it is usually better to save up or combine items.
What is not included?: Copywriting, photography, logo design, hosting, domains, third-party licences and fees, and — for shops — the merchant account and its fees. Each plan lists its own exclusions in full.

Payment

How do payments work?: A numbered invoice per milestone, payable by ACH bank transfer or card. Card is offered with no surcharge. You quote the invoice number as the reference and get a numbered receipt when the money clears.
Can I pay by card?: Yes, where the invoice states card is accepted. The processing fee is absorbed, so the invoice amount is the amount due and nothing is added at the payment page.
Why is there no checkout on this site?: A checkout sells a product; this is a contract for work. The invoice carries the exact milestone, the deliverable IDs, and the reference, which a checkout button cannot. No card details ever touch this site.
What is the payment schedule?: 50% to book and 50% on acceptance; three-stage 40/40/20 on work of $3,000 or more; care plans prepaid monthly. The schedule is written into the SOW before anything starts.
Do you take a deposit before the SOW?: No. The SOW is signed first, then the deposit invoice is issued. A deposit is non-refundable once work has commenced, which is why the cancellation stages are published in advance.

Working together

Is this a company or one person?: One person: Jon-Andrew Martin, an individual operating as a sole proprietor in McAlester, Oklahoma. No agency, no subcontractors, no account manager. Invoices are issued in that name.
How long does a project take?: Published ranges run from one week for a single integration to eight weeks for a custom build, counted from deposit and content. Client delay moves the date; it does not create a new one.
What do you need from me?: Final copy and images, access, one decision-maker, and answers inside the review windows. Each plan lists its own prerequisites. Content is the single biggest cause of delay.
How do we communicate?: Email and scheduled calls, during business hours, with replies inside one business day. Every request and delivery gets a number so it can be found again.
What if I need to cancel?: Written notice; earned milestones stay payable and a staged cancellation fee applies — 10% before kickoff rising to 100% after delivery. Full detail is in the refund policy.

After launch

Do I own the site and the code?: Yes, on final payment, for the deliverables written into the SOW. Reusable tooling stays licensed to Jon-Andrew, and third-party components stay under their own licences.
Who owns the shop's payment account?: You do. A merchant account is approved in your name and pays its own fees. Jon-Andrew configures the integration and never resells a gateway.
What happens after launch?: Thirty days of bug fixes are included, and one to two weeks on integration work. After that, new work is a change order, or a monthly care plan if you want upkeep on a schedule.
What if I don't want a care plan?: That is fine. Without one you take on updates and patches, and later work is quoted per job at the add-on rates.

Not a fit for a package?

Book a free 30-minute discovery call Business details

Straight answers.No small print.

Cost and scope

Payment

Working together

After launch

Not a fit for a package?

Straight answers.No small print.

Cost and scope

Payment

Working together

After launch

Not a fit for a package?

Straight answers.
No small print.

Straight answers.
No small print.